Imaging Supplies

ITA’s extensive Imagejet product range includes laser cartridges, ink cartridges, ribbons and fax films. These products are manufactured using the latest technology in accordance with accredited quality procedures while using the highest quality raw materials available. This enables ITA to deliver a product that matches and in some cases exceed the original manufacturer’s equivalent cartridge.

ITA’s cartridges represent a saving of 40% on average as compared to the original manufacturer’s pricing for the same item. With the Imagejet range being so extensive and offering alternatives to Brother, Canon, Epson, Hewlett Packard, Kyocera, Lexmark, Oki, Panasonic, Ricoh, Samsung, Sharp and Xerox etc gives the client with more opportunities to purchase products at more cost effective rates.

The cartridges can be ordered via toll free phone, fax and email or online via a tailored on-line e-Procurement system. ITA can deliver products to anywhere in Australia within 24 hours and also supplies products to the Asia Pacific region. All shipments are traceable through a live track and trace functionality accessible via the internet and proof of deliveries are also available. Shipments can be delivered to desk tops or centralised store locations.

ITA has the resources and capabilities to meet any client’s requirements with regards to office machine consumables and offer complete end to end solutions.

Technical Services

ITA also offers on-site printer and fax machine repair and maintenance services which are carried out by a dedicated service division. This division has qualified printer technicians which have a good understanding of the Imagejet product and the client’s equipment. This ensures timely, efficient and cost effective outcomes. ITA’s service division rates are very competitive in the current marketplace and cartridge customers receive further discounts on listed rates.

The on-site technical services are not limited to clients who buy Imagejet products from ITA. The technical services are available to anyone who requires maintenance or repairs to their office equipment.

As the actual manufacturer of the product, ITA is able to offer direct free technical support from one of their qualified printer technicians via the toll free help desk. As compared to general stationers / resellers of the product, as they are dependant on their suppliers for technical advice which is then second hand and translated.

Further to the direct technician support ITA also offers technical support videos via their website. (World First) These videos cover all basic technical issues such as loading and removing cartridges, cleaning printers, general faults and machine settings etc. The videos can be located via a make and model search function. Both the direct technician advice and technical videos can save clients on expensive printer technician call out fees.

Waste Removal Services

Due to ITA’s environmental, recycling focus and procedures, ITA offers free waste removal services in varying formats. Various collection services are offered for the collection of empty cartridges depending on the particular client’s requirements. These are typically personal pick ups carried out by ITA staff, prepaid post return satchels supplied with the each cartridge, collection boxes which are changed over when full and bulk pick ups.

These collection services have proved very popular with client’s as they are receiving a free waste removal service for used cartridges which would normally go in their general waste stream. This saves the client money while protecting the environment by keeping unwanted plastics out off landfill. It also positions clients favourable with the impending use of “Carbon Credits”

The free empty cartridge collection services are not limited to clients who buy Imagejet products from ITA. The services are available to anyone who has used cartridges to dispose off.

Web Design and e-Commerce

ITA Media is an award winning design studio created to provide a complete range of services to businesses and individuals in need of corporate identity, online presence and marketing solutions. ITA Media can provide customised solutions according to individual needs. The focus is to strengthen corporate identity and presence and further increase business potential.

The online services offered include but are not limited to website design, e-commerce, hosting, website templates and e-Procurement solutions. The design services offered include but are not limited to brand identity, logo design or redesign, business cards, pamphlets, posters and general advertising material.

The services offered are widespread and cater for individuals, small businesses and large multinational companies and the price range reflect this. For further information about ITA Media please visit the website at www.itamedia.com.au